In rare cases, AI-generated subtitles may contain text that is unusual, out of context, or simply wrong.
Why does this happen?
This can happen when the system produces text that does not match what was actually said in the audio.
Sometimes the result looks random. Sometimes it may insert a name, phrase, or line that does not belong in the video at all.
What is an AI hallucination?
This type of error is commonly called an AI hallucination.
It means the model has generated output that sounds plausible in form, but is not grounded in the actual source audio.
These errors are a known limitation of AI systems. They are uncommon, but they can occur.
What should I do if I see this?
If you notice strange or nonsensical subtitle text:
- check the line in the editor
- correct it manually if the fix is simple
- submit a ticket if you want us to review the issue
If this happens in your subtitles, submit a ticket and we can take a look.
Read more
For a general explanation of AI hallucinations, see this overview from IBM.